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1 service level
уровень обслуживания (числовая характеристика наименования, определяемая допустимой частотой или размером дефицита при использовании запаса данного наименования)Англо-русский словарь промышленной и научной лексики > service level
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2 service level agreement
Mktgan agreement drawn up between a customer or client and the provider of a service or product. A service level agreement can cover a straightforward provision of a service, for example, office cleaning, or the provision of a complete function such as the outsourcing of the administration of a payroll, or maintenance of plant and equipment for a large company. The agreement lays down the detailed specification for the level and quality of the service to be provided. The agreement is essentially a legally binding contract. -
3 Service-Level-Agreement
Service Level Agreement (SLA) -
4 Service Level Agreement
Information technology: SLAУниверсальный русско-английский словарь > Service Level Agreement
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5 Service Level Contract
Telecommunications: SLCУниверсальный русско-английский словарь > Service Level Contract
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6 Service Level Director
Position ( job): SLDУниверсальный русско-английский словарь > Service Level Director
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7 Service Level Improvement Method
Telecommunications: SLIMУниверсальный русско-английский словарь > Service Level Improvement Method
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8 Service Level Management
Business: SLMУниверсальный русско-английский словарь > Service Level Management
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9 Service Level Reporter
Computers: SLRУниверсальный русско-английский словарь > Service Level Reporter
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10 Service level goal
Telephony: SLGУниверсальный русско-английский словарь > Service level goal
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11 service level objective
Marketology: SLOУниверсальный русско-английский словарь > service level objective
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12 Web Service Level Agreement
Computers: WSLAУниверсальный русско-английский словарь > Web Service Level Agreement
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13 promised date service level
Finances: PDSLУниверсальный русско-английский словарь > promised date service level
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14 request date service level
Production: RDSLУниверсальный русско-английский словарь > request date service level
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15 initial service level
уровень обслуживания на начальном этапе эксплуатации (т.е. с ограниченными возможностями пользователей в сети)Англо-русский словарь промышленной и научной лексики > initial service level
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16 Level of Service
Transport: LOS -
17 элемент конфигурации (в Service Manager 2010)
элемент конфигурации (в Service Manager 2010)
Любой компонент, нуждающийся в управлении для предоставления услуги. В Service Manager к элементам конфигурации могут относиться службы, оборудование, программное обеспечение, строения, пользователи и формальная документация, например документация процесса или соглашения об уровне обслуживания (SLA).
[ http://systemscenter.ru/scsm_help.ru/]EN
configuration item
Any component that needs to be managed to deliver a service. In Service Manager, configuration items might include services, hardware, software, buildings, people, and formal documentation, such as process documentation and service level agreements (SLA).
[ http://systemscenter.ru/scsm_help.ru/]Тематики
EN
Русско-английский словарь нормативно-технической терминологии > элемент конфигурации (в Service Manager 2010)
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18 fourth level of service
Gen Mgta very high rating in a system of measuring the added value in a product or service -
19 Current Level Of Service
Telecommunications: CLSУниверсальный русско-английский словарь > Current Level Of Service
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20 Permanent Service for Mean Sea Level
Oceanography: PSMSLУниверсальный русско-английский словарь > Permanent Service for Mean Sea Level
См. также в других словарях:
Service level — measures the performance of a system. Certain goals are defined and the service level gives the percentage to which they should be achieved.Examples * Percentage of calls answered in a call center. * Percentage of customers waiting less than a… … Wikipedia
service level — / sɜ:vɪs ˌlev(ə)l/ noun a measurement of how efficient a producer is in distributing goods, e.g. the minimum number of back orders at any one time or delivery frequency to an area ● Service levels must be improved to fight competition. ● The… … Marketing dictionary in english
Service-Level-Management — bzw. Dienstgütemanagement ist eine ITIL Prozess Disziplin und dient der Definition, Überwachung und Optimierung von Dienstleistungen in der Informationstechnik (IT). Primäre Zielsetzung dabei ist, dauerhaft die Leistungen der IT (Services)… … Deutsch Wikipedia
Service level agreement — Le Service Level Agreement (SLA) est un document qui définit la qualité de service requise entre un prestataire et un client. Le Service Level Agreement, que l’on pourrait traduire en français par Contrat de niveau de service est donc un contrat… … Wikipédia en Français
Service level objectives — (SLOs) are a key element of a service level agreement (SLA) between a service provider and a customer. SLOs are agreed as a means of measuring the performance of the Service Provider and are outlined as a way of avoiding disputes between the two… … Wikipedia
service level agreement — UK US noun [C] (ABBREVIATION SLA) COMMERCE ► an agreement between a business providing a service and a customer, stating what is being provided, quality levels, etc.: »The center s service level agreement states that 80% of calls will be answered … Financial and business terms
service level specification — the specification (typically scheduled to the project agreement) setting out the standard to which the service must be delivered, often accompanied by an agreed performance monitoring regime that uses KPIs. Practical Law Dictionary. Glossary of… … Law dictionary
Service level agreement — A service level agreement (frequently abbreviated as SLA) is a part of a service contract where the level of service is formally defined. In practice, the term SLA is sometimes used to refer to the contracted delivery time (of the service) or… … Wikipedia
Service Level Agreement — Der Begriff Service Level Agreement (SLA) oder Dienstgütevereinbarung (DGV) bezeichnet einen Vertrag resp. die Schnittstelle zwischen Auftraggeber und Dienstleister für wiederkehrende Dienstleistungen. Ziel ist es, die Kontrollmöglichkeiten für… … Deutsch Wikipedia
Service Level Management — In diesem Artikel oder Abschnitt fehlen folgende wichtige Informationen: OMA Verständlichkeit herstellen, andere Bereiche außer IT belichten Du kannst Wikipedia helfen, indem du sie recherchierst und einfügst. Service … Deutsch Wikipedia
Service-Level-Agreement — Der Begriff Service Level Agreement (SLA) oder Dienstgütevereinbarung (DGV) bezeichnet einen Vertrag bzw. die Schnittstelle zwischen Auftraggeber und Dienstleister für wiederkehrende Dienstleistungen. Ziel ist es, die Kontrollmöglichkeiten für… … Deutsch Wikipedia
